3.1 Price
The prices for goods displayed for sale on the Site are as displayed on the Site, and are inclusive of VAT and Duty at rates valid as of time of purchase. Additional charges include delivery fees only, and these prices are clearly marked on the “Checkout” page, and advertised on the “Delivery” page. All prices are quoted in Euro. They include VAT and are per bottle or per case as marked. We do not accept responsibility for typographical errors. Prices can change at any time without notice.
A discount of 10% will be automatically applied to any order of 12 bottles and more within the website.
3.2 Availability
All orders shall be accepted while stocks last. We shall inform You of the availability of articles sold on the Site on the detailed information page for each article.
Despite our best efforts, it may happen that an error occurs as regards the availability or price of a limited number out of the hundreds of articles available on www.siyps.com.
If, despite these best efforts, the articles that You have ordered are unavailable, We shall inform You by e-mail as soon as possible in order to agree on how You wish to proceed with your order, i.e., partial retention, modification or cancellation. If, despite our best efforts, there is a pricing error with respect to the articles that You have ordered, please rest assured that all prices shall be checked at the time the articles are sent. If the amended price is higher than the price shown on the Site, We shall inform You in advance and cancel your order, unless You choose to accept the order at the new price.
We hereby remind You that any payment by bank card shall be debited at the time your order is validated. As such, in the event that an article is no longer available or has been invalidated by You, and that there is no replacement acceptable to You, We shall send You a reimbursement cheque.
3.3 Delivery
Your order shall be prepared as soon as your payment is validated.
The product or products shall be delivered nationwide (Republic Of Ireland and Northern Ireland), to your home or to any other address provided by You at the time of your order, within approximately one (1) calendar week, except in the event of force majeure.
Deliveries are typically made within 24 hours; however We only guarantee a 72 hour service. Deliveries outside Republic Of Ireland or Northern Ireland shall take more calendar days.
Deliveries do not take place on weekends, operating only Monday to Friday. For all orders placed between 13:00 Friday and Sunday, delivery will only take place on Tuesday.
Goods must be received by a person 18 years of age or older. Where any of our drivers are in doubt as to the age of the person receiving the goods, they reserve the right to request proof of age and / or retain the goods until they can be received by a person of or above the legal age to purchase alcohol.
Deliveries are made during business hours (usually between 9 AM and 5 PM) and somebody must be present to take delivery and sign for it. If no one is home at the time of delivery a slip will be left with the courier’s contact number on it for You to arrange a convenient time to receive or collect the wine.
Please note We are unable to arrange for the courier to deliver wine outside business hours. If You think You (or the recipient) won’t be home to accept the wine You can choose to have it delivered to a business address. It is mandatory that a contact number is provided for all delivery addresses.
Please contact Us if you have not received your wine within three working days and We will track it for you.
At peak times, particularly Christmas, your wine may take longer to arrive so We do ask You to place your orders as early as possible to avoid disappointment.
If You do have any special requirements regarding delivery please contact us and We will do our best to facilitate You.
delivery@siyps.com
N.B.
Upon receipt of the product(s), it is incumbent on You to:
– scrupulously check the contents of the package(s) and inform Us of any reserves,
– inform Us within 24 hours, at the address listed on the Site, if articles are damaged or missing. Past this deadline, complaints shall not be considered.
If a major incident (theft or breakage) occurs during the transport of your order, We shall resend the product in question as soon as possible. In the event that the same product is unavailable, We will contact You to inform You of the reimbursement procedure to be carried out by our insurance company.
Deliveries to countries outside Republic of Ireland are possible. If your destination is not listed on our Site, please do not hesitate to contact us at: info@siyps.com
Any order delivered outside Republic Of Ireland may be subject to taxes and customs duties at the destination point. These customs duties and taxes shall be payable by You and remain your responsibility. We are not obliged to inform You of taxes and duties payable. To find out if such taxes and duties exist, please contact the relevant authorities in your country.