FAQ

Shopping

Can I buy one bottle?

YES – You don’t need to buy a case to be able to place your order with SIYPS. As sommeliers, we know you might want only one or two bottles for a dinner with friends and this is a service we provide. You can buy one bottle and still avail of free delivery.

Can I mix cases?

YES – SIYPS encourages you do to so. When you buy a case of 6 or 12 bottles, you can mix and match the different wines we have from the different regions and countries.

Do you only sell online?

YES – We are an Internet company based in Dublin, Ireland. We only sell wine online but we organise events and pop-ups to meet you and bring our wines to you.

I’m 16 years old, can I buy wine?

NO – Our policy is really strict about the legal age to purchase alcohol. When you place your order with SIYPS, you are confirming that you are above the legal age, according to the law in your country. If at any stage, our couriers are doubtful you are over the legal age, they are required to ask for proof of age. In the Republic Of Ireland or Northern Ireland, it is illegal to sell or supply wines to persons under the age of 18 years old.

Delivery

My order is a gift, can I add a note to the delivery?

YES – You can ask our staff to add a note to your order. We’ll make sure the person receiving your gift of wine receives your personalised message in the delivery, and without any invoice. This service is free of charge.
support@siyps.com

Can I deliver wine to my office?

YES – Your order can be delivered wherever you want it to be delivered – at your office, at your home, or to a neighbour. Someone above the legal age to purchase alcohol will have to sign to collect the order.

Can I amend the delivery address last minute?

YES – The courier will deliver your order during office hours, Monday to Friday. If you think you will not be home you can elect to have it delivered to a work address or a friend or neighbour. If the courier misses you, an advice slip will be left so you can make arrangements to collect your wine.

Do you ship wine abroad?

YES – SIYPS can send you any bottle or case you want to your home. Delivery fees may vary according to the country you want the wine to be shipped to and the number of bottles you want to purchase. You can ask our staff about delivery fees if you want to get wine delivered in countries other than the Republic Of Ireland and Northern Ireland.
delivery@siyps.com

I live abroad, can I get free delivery?

NO – Free delivery is available only for deliveries within the Republic Of Ireland, or Northern Ireland. For any enquiries about delivery fees abroad, please contact our staff.
delivery@siyps.com

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